Systems & Applications Analyst – Manchester

  • Job Title : Systems & Applications Analyst – Manchester
  • Position Reports To : IT Manager
  • Contact : recruitment@fireandsecuritygroup.com
  • Based : Salford Quays

Job Purpose Summary

Job Purpose Summary

Working close with both the IT team and users of the business, the Systems & Application Analyst will have responsibility for managing and delivering IT development projects, related to both Swift and the Marlowe Strategy. This is a hands on business analysis and technical delivery role.

The role will involve in depth business analysis of both IT Infrastructure, Applications and business processes within the group businesses and managing development projects to deliver solutions to improve our overall application architecture.

The Systems & Application Analyst will have a good eye for detail and have strong analytical skills to quickly understand and document existing systems and processes, working alongside your line manager and formulating plans with key stakeholders to deliver a suitable plan and timeline for delivery of projects.

The role is technically hands on, involving in depth analysis of data, business process and software, so previous technical experience within an IT Environment is essential. The Systems & Application Analyst should be comfortable managing large amounts of data, querying databases, working with suppliers and comfortable in a team responsible for running large IT development projects and organising resource with stakeholders where necessary.

The role is based out of Manchester and there are requirements to travel and support other offices around the UK during acquisitions and integration, so a driving license is essential.

Infrastructure is based on Microsoft technologies as follows; the Systems & Application Analyst will be responsible for implementation of systems using the following software and architecture:

• Active Directory
• Exchange Server – 2010 & 2013
• SQL Server – 2008, 2012, 2014, 2016
• Office 2010 / 2013
• Remote Desktop Services
• VM Ware
• Hyper-V

Applications are based on the following:

• Mentor CASH for Windows & Advantage Database
• Clik Software
• Internal Reporting Systems (Advanced Excel including formulae, charts, macros and VBA scripting)
• SAGE MMS
• Sage Payroll
• Sage HR
• SQL Server / TSQL
• Group Portals (.NET C# Web Applications)

Key Responsibilities & Accountabilities

  • Ensuring that the Group is able to meet its corporate objectives through delivery of IT Systems.
  • Weekly reporting on IT Development projects.
  • Working hands on delivering IT Development projects and running software implementations.
  • Writing clear and comprehensive documentation to ensure a smooth transition from existing systems to the group strategic platform.
  • Extraction and presentation of data from existing business systems and analysis of that data to support revised and new business practices.
  • Providing technical go live support when launching new systems.
  • Managing suppliers and licencing costs for expansion of user base during migrations.
  • Supporting users across the group with the development and implementation of new information systems.
  • Identifying areas of opportunity to reduce paper within the business and improve overall productivity.
  • Improve the overall productivity of the business with the use of developed applications.

Person Specification

  • Personality – Energy, Drive and Enthusiasm.
  • Good working knowledge of both (CASH and/or Clik) and SAGE.
  • Good technical skills writing Macros, Data Analysis, Data Mining and formatting.
  • Advanced Excel Skills.
  • Experience of working with SQL Server and writing TSQL queries is advantageous.
  • Experience of working with .NET C# or web based applications is desirable.
  • Experience rolling out new systems or running large implementation projects is essential.
  • A good eye for detail and attention to detail when performing data analysis.
  • Excellent documentation skills, both IT and business process documentation.
  • Experience of supporting users within a Microsoft technology environment.
  • Clear and confident communicator, effective team player, and able to work with end users with varying IT abilities.
  • Demonstrate initiative and discretion in handling complex, sensitive and/or confidential information.
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Major Account Manager

  • Job Title : Major Account Manager
  • Position Reports To : Head of Major Accounts
  • Contact : recruitment@fireandsecuritygroup.com

Job Purpose Summary

To professionally represent the Company’s brand and successfully manage the Company’s Key Accounts. Ensuring customer retention and development, whilst achieving effective customer service. Increase RIF base ensuring future and increase installation turnover.

Key Responsibilities & Accountabilities

  • Customer Account Development Plan to assess customer potential
  • Increase Customer liaison to ensure a high level of customer service and satisfaction
  • Manage Key and Strategic Accounts within the your set area
  • Effectively manage the customer expectations
  • Ensure KPI’s are achieved
  • Collate appropriate information and ensure all correction documentation
  • To represent the Company in a professional manner at all times
  • The constant attainment of agreed targets
  • Be continually aware of the changes in legislation & product development

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Consistently achieve sales, revenue and margin targets
  • Excellent communication skills
  • Activity Driven (with a Hunter Approach)
  • Identify target accounts for new business generation
  • Develop account strategies to maximise sales opportunities
  • Ensure optimum cross selling activity
  • Ensure the client is given the highest possible level of customer service
  • Provide reliable sales forecasts to the Sales Manager on a weekly basis
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Major Account Surveyor – National

  • Job Title : Major Account Surveyor – National
  • Position Reports To : Head of Major Accounts
  • Contact : recruitment@fireandsecuritygroup.com

Job Purpose Summary

To professionally represent the Company’s brand and successfully manage and survey Company’s Key Accounts and National Accounts, providing support to the national accounts team.

Key Responsibilities & Accountabilities

  • Customer Account Development Plan to assess customer potential
  • Increase Customer liaison to ensure a high level of customer service and satisfaction
  • To produce surveys for national account customers
  • Effectively manage customer expectations
  • Collate appropriate information and ensure all correction documentation
  • To represent the Company in a professional manner at all times
  • The constant attainment of agreed targets
  • Be continually aware of the changes in legislation & product development

Person Specification

  • Professional, positive approach to all situations
  • Customer focused
  • Demonstrate Initiative, drive / ability to work under pressure
  • Excellent communication skills & organisation skills
  • Attention to detail
  • Approachable friendly personality
  • Excellent sales and negotiation skills and good business sense
  • Good IT, budget and report writing skills
  • Appropriate business attire at all times
  • To create a professional impression at all times (internally & externally)
  • Commitment to deliver as expected
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System Sales Executive – South West

  • Job Title : System Sales Executive – South West
  • Position Reports To : Regional Commercial Manager
  • Contact : recruitment@swiftfireandsecurity.com
  • Based : South West

Job Purpose Summary

An industry leading Fire and Security company looking for a sales person with the same high quality standards. Due to continued growth this company is looking to recruit an ambitious Fire and Security sales person with design experience who is looking for a fresh challenge and excellent rewards.

 

Key Responsibilities & Accountabilities

  • You will be responsible for identifying and developing new business with end users, Electrical Contractors and Consultants who require a Fire and/or Security system
  • You will be in contact with them to help with the specification process until sale. You will have excellent Fire Alarm Systems sales and design experience and ideally Security Sales Experience
  • You will have a history of achieving targets with a combination of large and small contracts, as well as being able to generate new business sales from leads and have previous experience of bringing in projects for your past employer
  • This role requires someone with a good client base and someone who can hit the ground running

Person Specification

  • Consistently achieve sales, revenue and margin targets with key focus on contractors and consultants
  • Focus on contractors and consultants
  • Excellent communication skills
  • Activity Driven (with a Hunter Approach)
  • Identify target accounts for new business generation
  • Develop account strategies to maximise sales opportunities
  • Ensure optimum cross selling activity
  • Ensure the client is given the highest possible level of customer service
  • Provide reliable sales forecasts to the Sales Manager on a weekly basis
  • Design specifications to BS5839 Fire Alarm Standards and Security Systems with NACOSS Approved Codes of Practice
Apply Now

Credit Controller – Manchester

  • Job Title : Credit Controller – Manchester
  • Position Reports To : Credit Control Manager
  • Contact : recruitment@swiftfireandsecurity.com
  • Based : Salford Quays, Manchester

Key Responsibilities & Accountabilities

  • Achieving monthly individual and team cash collection targets
  • Achieving Debtor Day Target by reducing overdue debt
  • Chasing customers via telephone, letter and e-mail
  • Processing online Credit Card payments
  • Bank Reconciliations
  • Posting of payments and allocation on customer accounts
  • Responsible for opening new customer accounts, performing credit checks and setting credit limits
  • Assess credit of existing customers/ authorising removal of STOP status
  • Liaise with customers and internal departments to resolve queries in a timely and professional manner
  • Record and maintain accurate chase history of customers account
  • Issuing statements/ copy invoices
  • Collating account history/ documentation for commencement of legal action
  • Opening and distribution of all incoming mail and issuing of Department out going mail
  • Supporting the Credit Control Manager in maintaining the Department as a support function of the business
  • Any other ad hoc task as and when required

Person Specification

  • Personality- Energy, Drive and Enthusiasm
  • Proficient in excel spreadsheets
  • Professional and organised
  • Good telephone manner
  • Computer literate
  • Experience of Sage Line 200 & Cash4Windows preferred
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Fleet & Finance Administrator – Manchester

  • Job Title : Fleet & Finance Administrator – Manchester
  • Position Reports To : Fleet Manager
  • Contact : recruitment@localhost
  • Based : Salford Quays, Manchester

Job Purpose Summary

The successful applicant will be working for a dynamic, established and expanding Company providing administration support to the Fleet Manager and Finance function, which covers various aspects of Fleet Management and Purchase Ledger. The ideal candidate will be responsible and mature in their approach, with the ability to handle multiple tasks and work to structured plans and respond quickly to any new requirements the business demands.

Key Responsibilities & Accountabilities

  • To check all invoices are correct before processing payment.
  • Maintaining reports on costs, efficiencies and other appropriate data.
  • To check all invoices are correct in terms of price and items before processing for payment.
  • Regular audits and collation of documentation as required and verification of driver’s licences, within a 12 month insurance period.
  • To resolve all invoice queries with suppliers and other staff members.
  • To generate suggested payments for mid month and month end payments.
  • Raise remits and cheques, attached invoices or statements, pass for signatures.
  • Enter cheques on cash books and Sage.
  • File invoices, remits and statements, scan and file all direct input invoices. Check cash book/ Sage balance and run month end reports and summary.
  • Reconcile supplier statements.
  • Answer incoming telephone calls; deal with queries and transfer to the relevant department if necessary.
  • Carry out any other ad hoc duties/projects as and when required.

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Ability to prioritise work load
  • High attention to detail
  • Competent in Microsoft Excel, Word and PowerPoint
  • Strong communicator at all levels (both written & verbally)
  • Excellent organisational skills
  • Self motivated
  • Proactive
  • Experience of fleet/vehicle management would be advantageous
  • Full UK Driving Licence
Apply Now

Fire and Security Service Engineer – Nationally

  • Job Title : Fire and Security Service Engineer – Nationally
  • Position Reports To : Area Manager
  • Contact : recruitment@localhost
  • Based : Home Based (vacancies in London, South West, East Midlands, West Midlands, South East, Yorkshire, Scotland)

Job Purpose Summary

A self managing multi disciplined Fire and Security Service Engineer role to cover the designated areas within the designated region. The role of a multi disciplined Fire and Security Service Engineer is to respond to call outs, install, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems. To work as a team with colleagues, Team Leaders and Regional Service Managers to enhance the Company’s reputation with regards to quality and customer service.

Key Responsibilities & Accountabilities

  • Maintain Fire and Security Systems in line with current standards and customer requirements
  • Respond to demand service calls on all types of fire and security systems in line with current standards and customer requirements
  • Plan and implement routine and demand call visits for your area
  • Effectively communicate with our customers to ensure a full understanding
  • Able to work on own initiative
  • Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate
  • Attend training sessions as required and identify and communicate with Line Manager any personal training and development needs
  • Assist colleagues as and when required
  • Hold a full Driving Licence
  • Hold a valid Passport (Current)

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Technical background in the electrical / electronic industry
  • Good all round knowledge of Fire and Security Systems
  • Experience of front line customer contact preferred
  • Excellent organisational skills
  • Professional and presentable at all times
  • Be able to deliver exceptional customer service
  • Must be able to perform well as an individual as well as part of a team
  • ACE – Attitude, Commitment & Effort key to progression
Apply Now