Providing a high level service without compromising patient healthcare.
Swift Fire & Security fully understand the specialist needs and the requirements of the healthcare sector. Swift are fully aware of the importance of providing a high level service without compromising or disrupting patient care and the day to day running of the healthcare environment.
Understanding, the unique environment of a Healthcare establishment including NHS Trust and private Care Homes, Swift ensure that all staff are fully vetted and undertake appropriate risk assessments and customer care training for working around vulnerable people.
Paramount to ensuring service delivery within the Healthcare industry is the pre-booking of preventative maintenance appointments around the customers’ requirements and maintaining a flexible and reactive approach to the unforeseeable cancellation of appointments due to the customers dealing with an emergency.
Swift currently operates on behalf of many NHS Trusts across the UK and have worked on behalf of many of the UK’s leading private Healthcare service providers.
It is imperative within this sector that all our Engineers are multi-skilled and have a wealth of knowledge of a variety of security alarm and detection systems, fire alarm and suppression systems and specialist panic alarm and nurse call systems enabling individuals to raise an alarm and summon assistance when needed.
As important as technical skill, it is key to our success that all operational employees, whether providing design and installation or service and maintenance, are sensitive to the specialist environment of a Healthcare organisation. As such all operatives receive in house Customer Care training and specialist instructions for working within specialist environments.
Understanding sector specific requirements
Swift have provided design and installation services for many NHS Trusts and private sector health care organisations throughout the UK, creating a bespoke fire and security solution which meets with their particular needs.
Operating a national network of Project Teams, Swift Fire & Security can provide a design and installation service that specifically meets the requirements of all customers.