Project Engineer

  • Job Title : Project Engineer
  • Position Reports To : Regional Install Manager
  • Based : Home Based covering Greater Manchester

Job Purpose Summary

A self motivated Systems Project Engineer role working as part of a team in local and national locations within the UK, the position will involve working closely with the Regional Install Manager on all projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems.

Key Responsibilities & Accountabilities

  • An all round knowledge of CCTV/Fire/Intruder/Access systems.
  • Conversant with current industry standards and able to commission multi disciplined systems.
  • Ability to work closely with sub-contract labour and onsite clients.
  • To carry out site NSI audits when requested
  • Self motivated and able to organise workload, with the ability to work on own initiative.
  • Available for out of normal hours and to work away for short periods, overtime is expected to be done when available.
  • To return completed engineer job packs in a timely manner.
  • Weekly time sheets to be filled in and handed into the office weekly via email.
  • Full driving license required.
  • Good computer skills.
  • Personal responsibility to ensure systems are commissioned in accordance with current standards and practices.
  • Swift Uniform to be worn at all times during working hours.

Person Specification

  • Technical background in the electrical / electronic industry.
  • Good all round knowledge of Fire and Security Systems.
  • Experience of front line customer contact preferred.
  • Excellent organisational skills.
  • Professional.
  • Be able to deliver exceptional customer service.
  • Must be able to perform well on when working along and as part of a team.
Apply Now

National Accounts Administrator

  • Job Title : National Accounts Administrator
  • Position Reports To : National Accounts Director
  • Based : Salford Quays, Manchester

Job Purpose Summary

To provide administrative support for all nominated accounts in relation to the agreed SLA’s and requirements. The role requires excellent personal interaction with clients, account managers, dispatch and invoicing departments. To produce and collate KPI’s in support of account management role

Key Responsibilities & Accountabilities

  • Retrieve all telephone and e-mail messages, ensuring that they are responded to accordingly
  • Logging corrective calls from phone calls received by nominated accounts.
  • Update client portals and helpdesks in line with specific account instructions
  • Receive, assist and resolve any account relevant customer complaint and escalate if necessary to line manager whilst keeping relevant account manager informed
  • To work together with senior dispatchers to ensure all deadlines are met and KPI’s achieved.
  • Produce client specific maintenance schedules
  • Dealing with specific account contracts

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Good telephone manner with colleagues and customers
  • Excellent communication skills
  • Ability to work in a team and on own initiative
  • Previous customer service experience
  • Attention to detail
  • Good team player
  • Be respectful to others – Customers, Colleagues, Managers, Directors
  • Must be self motivated
  • Have excellent time management skills
Apply Now

Sales Administrator

  • Job Title : Sales Administrator
  • Position Reports To : National Accounts Director
  • Based : Salford Quays, Manchester

Job Purpose Summary

You will support the Sales function as required, delivering more than is expected with a professional approach throughout.

Key Responsibilities & Accountabilities

  • Supporting the sales manager and sales staff for quotes and enquiries.
  • Constructing all install and service files and engineers packs for contract review.
  • Ordering all elements of signalling requirements, keyholder info, URN, and payments.
  • Telephone answering and general customer queries.

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Excellent administration and computer skills
  • Customer focused with the ability to resolve customer queries
  • Analytical in approach with experience of reports (ideally including reconciliation)
  • Be capable of working effectively under pressure in a deadline driven environment
  • Professional with excellent communication, admin and people skills.
  • Able to produce documents to a high specification and have significant experience of manipulating data using Microsoft Excel and other appropriate packages.
  • Strong organisational skills
  • Detail oriented
  • The ability to handle multiple priorities with a structured approach
  • Self motivated, proactive, enthusiastic
  • The ability to work independently and a desire to learn
Apply Now

Small Works Install Engineer London

  • Apply By : 1st December 2014
  • Job Title : Small Works Install Engineer London
  • Position Reports To : Head of Service Delivery
  • Based : London

Job Purpose Summary

A self motivated Systems Small Works Engineer role working as part of a team in local and national locations within the southern region, the position will involve working closely with the Regional Install Manager on all projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems.

Key Responsibilities & Accountabilities

  • An all round knowledge of CCTV/Fire/Intruder/Access systems
  • Conversant with current industry standards and able to commission multi disciplined systems
  • Ability to work closely with sub-contract labour and onsite clients
  • Self motivated and able to organise workload, with the ability to work on own initiative
  • Available for out of normal hours and to work away for short periods, overtime is expected to be done when available
  • To return completed engineer job packs in a timely manor via email
  • Weekly time sheets to be filled in and handed into the office weekly via email
  • Full driving license required
  • Good computer skills
  • Personal responsibility to ensure systems are commissioned in accordance with current standards and practices
  • Swift Uniform will be issued and to be worn at all times during working hours
  • A car will be provided and to be kept clean and tidy at all times

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Technical background in the electrical / electronic industry
  • Good all round knowledge of Fire and Security Systems
  • Experience of front line customer contact preferred
  • Excellent organisational skills
  • Professional
  • Be able to deliver exceptional customer service
  • Must be able to perform well as an individual as well as part of a team
Apply Now

Fire and Security Service Engineer Scotland

  • Apply By : 1st December 2014
  • Job Title : Fire and Security Service Engineer Scotland
  • Position Reports To : Regional Service Manager
  • Based : Home Based covering Scotland

Job Purpose Summary

A self managing Fire and Security Service Engineer role to cover the Bristol region. To respond to call outs, install, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems.

Key Responsibilities & Accountabilities

  • Maintain Fire and Security Systems in line with current standards and customer requirements
  • Respond to demand service calls on all types of fire and security systems in line with current standards and customer requirements
  • Plan and implement routine and demand call visits for your area
  • Be an engineer able to hit the ground running with little or no supervision or training
  • Maintain impeccable conduct and deliver the highest standard of customer service.
  • Assist colleagues as and when required
  • Must have a full UK driving license

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Technical background in the electrical / electronic industry
  • Good all round knowledge of Fire and Security Systems
  • Experience of front line customer contact preferred
  • Excellent organisational skills
  • Professional
  • Be able to deliver exceptional customer service
  • Must be able to perform well as an individual as well as part of a team
Apply Now

Graduate Systems Developer

  • Apply By : 1st December 2014
  • Job Title : Graduate Systems Developer
  • Position Reports To : Commercial / Technical Director
  • Based : Salford Quays, Manchester

Job Purpose Summary

Swift Fire and Security wishes to seize the opportunity to introduce graduate talent into the business to ensure succession in management for the future. This particular graduate role is aimed at individuals who are willing to push themselves further and apply the kind of fresh, creative thinking that will define the security industry for generations to come.

Working closely with both the Head of IT & the Information Systems Manager the successful Graduate Systems Developer will have responsibility for the implementation & development of systems & applications.

In addition, they will support and develop the core business systems and play a key role in a variety of IT and business led projects, working closely with the Systems Development Manager to deliver an excellent service to Group’s reporting and KPI solutions.

Key Responsibilities & Accountabilities

  • Ensuring that the Group is able to meet its corporate objectives through the provision of innovative solutions to technology, business systems & information requirements
  • Application development, design & supporting of database solutions using Microsoft SQL, SharePoint, Access, ASP, .net & VB
  • Writing clear and comprehensive documentation to support and deliver new systems / technologies
  • Supporting the Group’s core information systems plus the implementation of new information systems
  • Project management – making a key contribution to allocated projects
  • Supporting business users in developing & improving end user information systems
  • Communicating information systems plans to business users and encouraging end user ownership and adoption of these systems

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Educated to Degree level (or equivalent) in an IT related discipline, particularly software development
  • Experience in Database Application Development, Microsoft Operating systems and applications
  • Knowledge and working experience of. Net, SQL Server, JavaScript, VBScript, HTML, Ajax
  • Any experience of Microsoft SharePoint and/or Dynamics CRM would be an advantage
  • Experience of supporting users within a Microsoft helpdesk environment
  • Clear and confident communicator, effective team player, and able to work with end users with varying IT abilities
  • Demonstrate initiative and discretion in handling complex, sensitive and/or confidential information
  • A full driving licence is desirable as there may be a requirement to travel to other group locations
Apply Now

HSQE Graduate

  • Apply By : 1st December 2014
  • Job Title : HSQE Graduate
  • Position Reports To : Head of Compliance
  • Based : Salford Quays, Manchester

Job Purpose Summary

HSQE Graduate

by

Job Title: HSQE Graduate
(Health, Safety, Quality, Environmental ) Position Reports to: Head of Compliance
Based at: Salford Quays, Manchester

Job Purpose Summary

Since 1982, Swift Fire and Security has developed from a local intruder alarm business into one of the largest multi disciplined national fire and security systems operators in the UK. Our comprehensive range of services encompasses every fire alarm system and security system requirement from supply and installation through to ongoing maintenance and CCTV monitoring.

Swift Fire and Security wishes to seize the opportunity to introduce graduate talent into the business to ensure succession in management for the future. This particular graduate role is aimed at individuals who are willing to push themselves further and apply the kind of fresh, creative thinking that’ll define the security industry for generations to come.

The focus of the role is to be part of a team that develops and implements Environmental, Health and Safety and Quality Assurance for this fast moving business. Reporting to the Head of Compliance and working in partnership with operational management you will assist with Implementing procedures and strategies to ensure compliance with all legislation, regulation, law, approved codes of practice and industry standards. Ensuring at all times a pro-active approach is taken in relation to all aspects of the Compliance department.

You will preferably have qualifications and/ or experience of:

• Health and Safety law and regulations, including ISO 18001
• Quality Assurance legislation
• Environmental regulations, including ISO 14001
• Facilities Management

You will be working towards:

• Gaining an understanding of commercially driven environments in the private sector.
• The design and facilitation of health and safety, training and operational aspects including a legislative perspective.
• Gaining knowledge and experience within quality assurance of the regulatory processes around this.
• Environmental regulations and Facilities Management for continuous Improvement and management of systems.

Key Responsibilities & Accountabilities

  • Maintaining systems to manage H&S, QA and Environment at all group locations
  • Monitoring and maintaining H&S legislation and controlled document system
  • Support marketing for tender qualification
  • Participate in devising safe working practice and promote continual risk assessment
  • Assisting with H&S and asbestos inspections at all group locations
  • Ensure legible and timely completion of all paperwork as required including engineer audits
  • Update Fire Risk Assessments for Swift premises
  • Carry out internal audits on QA at all locations
  • Attend pre inspection audits and actual audits from the various regulatory bodies
  • Provide information and support for all relevant standards for Fire and Security systems
  • Assist with the all updates and amendments to the group QA policy manual
  • Review and reissue all controlled documents and register
  • Assist with rewriting where necessary and maintain QA procedures
  • Maintenance of environmental registers, aspect and impact records

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Clear and confident communicator and effective team player
  • Able to work independently and as part of a team
  • Excellent verbal and written communication
  • IT literate
  • Degree qualified covering Environmental and H&S (possibly in facilities management)
  • Ability to produce risk assessments, method statements and reports
Apply Now

Fire and Security Service Engineer London South West

  • Apply By : 1st December 2014
  • Job Title : Fire and Security Service Engineer London South West
  • Position Reports To : Regional Service Manager
  • Benefits : Service Revenue Bonus Scheme, Company Vehicle, Fuel Card, PDA, Laptop
  • Based : Home Based - covering the Reading/ Slough/Uxbridge postcodes – RG/SL/UB/TW/HA.

Job Purpose Summary

To carry out routine maintenance, small installation works on Intruder, CCTV, Access control and Fire Alarm.

Key Responsibilities & Accountabilities

  • Responsible for maintaining fire alarm, Access control, CCTV and intruder alarm systems to the highest standards, representing the engineering face of Swift Fire & Security Ltd.
  • Carrying out routine services of fire and intruder alarm systems.
  • Responsible for own geographical area, ensuring deadlines are met and customer expectations exceeded.
  • Provide detailed information to enable accurate quoting of chargeable works.
  • Maintain impeccable conduct and deliver the highest standard of customer service.
  • Required to keep concise and accurate records of work completed.
  • Personal responsibility to maintain an understanding of current standards of industry legislation.

Person Specification

  • The successful applicant will be exemplary in conduct and appearance, possessing excellent communication skills and an inner drive to deliver the highest standards at all times.
  • A thorough approach is required to ensure attention to the detail is maintained.
  • Flexibility, Adaptability and Reliability are vital attributes.
  • The applicant will be a self-motivated with the ability and desire to manage their work load efficiently, meeting deadlines and achieving a consistently high rate of first-time fixes.
Apply Now

Fire and Security Service Engineer Nottingham

  • Apply By : 1st December 2014
  • Job Title : Fire and Security Service Engineer Nottingham
  • Position Reports To : Regional Service Manager
  • Based : Home Based covering Nottingham

Job Purpose Summary

A self managing Service & Maintenance Engineer role to cover certain geographical areas in the Nottingham / Midlands area. To respond to call outs, install, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems.

Key Responsibilities & Accountabilities

  • Maintain Fire and Security Systems in line with current standards and customer requirements
  • Respond to demand service calls on all types of fire and security systems in line with current standards and customer requirements
  • Plan and implement routine and demand call visits for your area
  • Be an engineer able to hit the ground running with little or no supervision or training
  • Assist colleagues as and when required
  • Must have a full UK driving license

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Technical background in the electrical / electronic industry
  • Good all round knowledge of Fire and Security Systems
  • Experience of front line customer contact preferred
  • Excellent organisational skills
  • Professional
  • Be able to deliver exceptional customer service
  • Must be able to perform well as an individual as well as part of a team
Apply Now

Fire and Security Service Engineer Newcastle

  • Apply By : 1st December 2014
  • Job Title : Fire and Security Service Engineer Newcastle
  • Position Reports To : Regional Service Manager
  • Based : Home Based covering Newcastle

Job Purpose Summary

A self managing Fire and Security Service Engineer role to cover the Newcastle region. To respond to call outs, install, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems.

Key Responsibilities & Accountabilities

  • Maintain Fire and Security Systems in line with current standards and customer requirements
  • Respond to demand service calls on all types of fire and security systems in line with current standards and customer requirements
  • Plan and implement routine and demand call visits for your area
  • Be an engineer able to hit the ground running with little or no supervision or training
  • Assist colleagues as and when required
  • Must have a full UK driving license

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Technical background in the electrical / electronic industry
  • Good all round knowledge of Fire and Security Systems
  • Experience of front line customer contact preferred
  • Excellent organisational skills
  • Professional
  • Be able to deliver exceptional customer service
  • Must be able to perform well as an individual as well as part of a team
Apply Now